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Dealer Inquiries
Pricing, applications, and partnership questions.
Order Support
Shipping status, returns, or order changes.
Technical Questions
Fitment, installation, or setup guidance.
Warranty Help
Warranty process and documentation.
1. Where is Strato Dynamics based?
Strato Dynamics operates globally with its headquarters in Chicago, USA,
and works with advanced composites and manufacturing facilities around
the world.
We maintain distribution centers in North America, Europe, and Asia to support efficient worldwide shipping.
2. What Are Your Wheels Made Of?
Strato Dynamics forged wheels are produced from 6061-T6 aerospace-grade
aluminum using a 10,000-ton forging press for superior grain structure
and material density.
All designs undergo FEA structural analysis and are tested to meet JWL and VIA safety standards.
3. How Can I Place An Order?
You can order directly from our official website or through authorized dealers worldwide. Contact us for dealer recommendations in your region.
4. Are Your Aero Parts Designed With CFD?
Yes — all Strato Dynamics aero components undergo CFD (Computational
Fluid Dynamics) development to validate downforce, drag reduction, flow
separation, and cooling performance.
This process ensures our
wings, splitters, diffusers, and turbofans deliver real aerodynamic
benefits before ever reaching physical production.
5. Do You Ship Internationally?
Yes — Strato Dynamics offers worldwide shipping with insured delivery to over 50 countries.
Shipping rates are calculated at checkout, and all orders include real-time tracking information.
6. How Long Will My Order Take To Ship?
If a product is in stock, it typically ships within 24–72 hours, depending on product size and packaging requirements.
For custom-order items, lead times vary — please contact us at any time to discuss current scheduling.
All shipments include tracking numbers and can be monitored through your Strato Dynamics account.
7. Do You Offer International Shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
8. How Do I Track My Order?
Once your order ships, you'll receive a tracking number via email. Use this number on our website or the carrier's site to track your package.
9. Do You Offer Installation Services?
Yes, we offer professional installation services in select areas. Contact our customer service team to check availability in your region.
10. Do Your Parts Include Installation Manuals?
Yes - All carbon parts include detailed instructions, templates and hardware if required.
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